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Privacy policy | Definitions & inclusions

Publisher

Harsco Infrastructure Services Limited
Harsco House, Regent Park
299 Kingston Road
Leatherhead
Surrey KT22 7SG
Tel +44 (0)1372 381 300
Fax +44 (0)1372 381 399
info@harsco-i.co.uk

We will do our best at all times to protect the privacy of visitors to this website, particularly the personal details of individuals.  Please read the following privacy policy to understand how we use and protect the information that you provide to us.

Information that we collect from you

Our services are normally aimed at and provided to commercial customers, but occasionally we deal with individuals and therefore we need provisions in place to preserve their rights.
 
We will not collect personal information about you unless it is relevant and specifically and knowingly provided by you.
 
We may log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet.
 
We may also:

  • Contact you to provide goods or services
  • Inform you about changes to our website
  • Monitor customer traffic patterns
  • Monitor website use

If you register for a service or make an enquiry, you will be asked to provide us with certain data to enable us to respond to you. We may also collect information about your usage of the website as well as information about you from emails and correspondence that you sent to us.
 
Sensitive personal information
We will not collect any sensitive personal information about you, e.g. your ethnic origin or disabilities.
 
Data Protection Act 1998
We will hold and use any personal information that you give to us through this website with care and in accordance with this policy and the Data Protection Act 1998. 

Use of information

We will use and analyse personal information that you provide to us so that we can administer, support, improve and develop our business.
 
No information collected by us on this website will be shared with, sold, licensed, rented or loaned to third parties without your consent.

Disclosure of your information

The information that you provide to us will be held on our computers in the United Kingdom and is accessed by or given to our staff working within the United Kingdom.  
 
Offers from third parties
If we would like to contact you about offers from third parties that we might think would be of interest to you, or we wish to provide your details to other companies in our group (the Harsco Corporation Group of Companies) we will only do so when you have been provided with and ticked any relevant option boxes.  If you do tick any box, you can change your mind at any time about being contact by these companies in the future -  please contact us by post or email to let us know. 
 
If we do pass your details to a third party to make contact, they may do so by post, telephone or fax as well as by email.
 
Changes to our business
If our business enters into a joint venture with or is sold or merged with another business entity, your information may be disclosed to our new business partners or owners.
 
Authority to provide information to law enforcement authorities
We will co-operate with law enforcement agencies as well as related third parties to enforce laws such as fraud and other rights.  You authorise us to disclose any information about you to such law enforcement or other government officials as we, in our sole discretion, believe necessary in connection with the investigation of fraud or other activity that is illegal or may expose us or you to legal liability. 
 
You further authorise us to process your personal information if the process is necessary, for the purpose of legal proceedings, obtaining legal advice, establishing or defending legal rights or for the administration of justice, or the exercise of functions of a public nature.

Transferring information abroad

It is rare that we will need to transfer information abroad, but in the event that we do, it may be transferred to any part of the world.
 
Not all countries offer the same level of protection for your data, and many countries outside of the European Economic Area (EEA) do not. The parent company of the companies is Harsco Corporation which is situated in the USA, and we have made arrangements to ensure that the Harsco Corporation affords the same protection to individuals as is offered in the EEA. 

Cookies

Cookies are small amounts of information which we do from time to time store on your computer. 
 
Cookies make it easier for you to log on and use the site during future visits.  It also allows us to monitor website traffic and to personalise the content of the site for you, if appropriate.  
 
Restricting or rejecting cookies
You can set up your computer to reject cookies by changing your browser settings, although you may find that this restricts your ability to use certain features of our website.

Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable analysis of the website’s use. The information generated by the cookies about your use of this website (including your IP address) is sent to a Google server in the USA and stored there. Google will use this information in order to evaluate your use of the website, to compile reports about website activities for website operators and to provide other services related to website use and internet use. Google will also pass on this information to third parties if appropriate provided that this is prescribed by law or if these data are being processed by third parties on Google’s behalf. Google will certainly not associate your IP address with other Google data. You can prevent the installation of the cookies by setting your browser software accordingly; however, we draw your attention to the fact that if you do so you may not be able to use all the functions of this website fully. By using this website you agree to the handling of the data collected about you in the manner described and for the purpose mentioned above.

Security and data storage

In addition to these policies your personal data is protected by the Data Protection Act 1998.  Under this Act we will only process any personal data we hold about you in a lawful and fair manner.  We will keep your personal data secure to prevent access by unauthorised third parties and against unlawful processing, accidental loss, destruction and damage. 
 
Information provided will be stored on computer for a reasonable period or for as long as the law requires and may be used for the purposes of analysis as described in this policy.  
 
Destruction of data
All information once processed and no longer required will be carefully destroyed to preserve your confidentiality.
 
Security
Unfortunately, no data transmission over the internet can be guaranteed as completely secure, but we try to take all appropriate steps to try to protect the security of your personal data.

Accessing and updating

You are entitled to see any information that we may hold about you and if it is inaccurate you may request that we make all necessary changes to ensure that it is accurate and kept up to date.  Please contact us at the head office address provided on our website.  We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information that we hold about you.

Policy changes

From time to time we will make changes to this privacy policy and those changes will be posted on our website and where appropriate through email notification.  They will take effect immediately.  This policy was last updated on 24th February 2011. 

Emails

We will not email in the future unless you have given your consent. However we will email you in reply to your emails to us. Also we will email you in reply to your emails to us or in response to any “opt-in” boxes that you may have ticked. 
 
We will not pass on your email address except as mentioned above to any third party.

Links

Our website may contain links to other websites. We do not accept responsibility for the privacy practices of those other sites, unless the site is one of the Harsco Corporation Group of Companies.
 
This privacy policy only applies to personal data collected by the Harsco Corporation Group of Companies. You should make yourself aware of privacy policies governing other sites that you visit.

Contact

All comments, queries and requests relating to the use of your information are welcomed and should be addressed to:
Harsco Infrastructure Services Limited
Harsco House, Regent Park
299 Kingston Road
Leatherhead
Surrey KT22 7SG

 

In 2010 SGB, Hünnebeck, Patent and ESCO joined forces to operate under the new name of Harsco Infrastructure.